What can block a transfer
Check these five things before you start, and a transfer is a five-day wait rather than a fortnight of email.
Updated 02 Sept 2026
Most failed transfers fail for one of a small number of reasons, and every one of them can be checked in advance. Going through this list first is the difference between a transfer that completes quietly and one that becomes a support thread.
The five checks
The lock is off. Every domain is locked by default. A locked name is refused, and the refusal often arrives without explaining itself.
It is more than 60 days old. A name registered or transferred in the last 60 days cannot be moved again. This is a registry rule and it has no exceptions — wait out the remainder.
The code is current. Get it fresh and use it the same day.
You can read the registrant email. The approval message goes to the contact address held by the registry, not to whatever you use day to day. If that mailbox is gone, fix the contact first and start the transfer afterwards.
It is not expired. An expired name is usually not transferable until it is renewed, and once it reaches redemption the price to recover it climbs sharply.
What a transfer does not lose
Nothing that is already paid for. The remaining registration comes with the name, and the transfer adds a year on top.
Can I transfer a .com.bd or .bd domain?
Those are handled differently from the international extensions, and the registry rules for them are their own subject and the domain pages show which of them we sell.
The transfer was rejected and I do not know why.
Work down the five checks above, in that order — four of the five are visible in the losing registrar panel. If all five pass and it still fails, send us the rejection message from support; the wording usually names the rule even when it does not explain it.