Start selling as a reseller
The four things to settle before your first customer, in the order they stop being reversible.
Updated 02 Sept 2026
A reseller plan is one hosting account you divide into many. You create the accounts, you set the prices, you bill the customers, and they never deal with us. What follows is the order that matters, because each step is harder to change than the one before it.
1. Decide what a package is
Before selling anything, decide how much disk, ব্যান্ডউইথ and how many mailboxes one customer gets. Packages are easy to create and painful to shrink — a limit you lower later is a limit somebody has already filled.
Start with two or three. A price list with nine options sells less than one with three, and every extra package is one more thing to keep consistent.
2. Work out the price from the renewal, not the first year
The margin that matters is the one on renewal. A first-year discount you pass on is a discount you fund again every year unless the renewal price covers it. Our reseller plans list both.
3. Set up your own name
4. Then create accounts
The reseller section holds your customer accounts, the wallet the renewals are paid from, and the price book. Accounts are created against a package, so step one is genuinely first.
What happens to my customers if I stop paying?
The accounts are suspended with the plan, so their sites go down when yours does. This is the difference between reselling and referring, and it is worth understanding before the first invoice rather than after a missed one — what happens when an invoice is overdue has the sequence and the dates.
Can I move a customer to a bigger package later?
Yes, and upward is the easy direction. Downward is only safe once the account is inside the smaller limits — the platform will not delete files to make a package fit, which means an account over quota simply refuses the change.