How reseller billing works
One balance pays for everything, and the price book is what you pay rather than what you charge.
Updated 02 Sept 2026
Two numbers run a reseller business here: the balance everything is paid from, and the price book that says what each thing costs you. Both are on your dashboard.
The wallet
Renewals and new orders are settled from one balance rather than invoiced one at a time. That is what makes a portfolio manageable — fifty renewals in a month are fifty deductions and one conversation, not fifty invoices.
The panel lists the recent movements with what each one was for, so a month that cost more than you expected is a list you can read rather than a number to query.
The price book
What each item costs you. The suggested price beside it is a starting point rather than an instruction — what you charge your own customers is yours to set, and pricing your packages is about how to decide it.
The figures are yours specifically. A discount agreed for your account shows here rather than on the public pricing page, which is what a wholesale price is for.
What happens if the wallet empties mid-month?
Renewals stop going through, and a domain whose renewal fails follows the ordinary path — what happens when it expires, which begins with a grace period rather than with deletion. Nothing is lost in the days it takes to top up, but the sites are down while it is, so the warning is worth acting on.
Do my customers ever see your prices?
No. They see what you charge, on your invoices, from your business. What you pay us is between you and us — that separation is the whole point of the arrangement, and white-labelling covers the rest of what they do and do not see.